|
503-641-3285 12130 SW Broadway Beaverton, OR 97005 Easy Access off Highway 217 Open M-F 8:00-5:30 |
| HOME | SERVICES | FAQ | TESTIMONIALS | CONTACT US |
FREQUENTLY ASKED QUESTIONSOur address is 12130 SW Broadway, Beaverton. Broadway is the main street through old downtown Beaverton and we are two block east of the Beaverton Bakery, in between Lombard and Hall. Click here for map/directions From Hwy 217 North, take exit 2A Beaverton/Canyon Rd, turn left (west) at light onto Beav/Hillsdale Hwy/OR-10, turn right (north) at the third light onto Lombard (just past Hooters), turn left (west) at stop sign onto Broadway, we're the third building on your left...big sign. Click here for map/directions From Hwy 217 South, take exit 2A Beaverton/Canyon Rd, turn right (west) at light onto Canyon Rd/OR-8, turn left (south) at the second light onto Broadway, after the first stop sign (Lombard) we are the third building on your left...big sign. Click here for map/directions From Hillsboro/Aloha, take TV Hwy east towards Beaverton, turn right (south) at light on Lombard (between Bed, Bath & Beyond and Napa Auto Parts), then turn right (west ) at stop sign onto Broadway, we are immediately on your left next to the Goodyear Tire Store...big sign. Click here for map/directions From Farmington Rd., travel east towards Beaverton, turn left (north) onto Hall Blvd, cross tracks and turn right (east) immediately onto Broadway, go two blocks, we are on the right hand side, in the "Y"...big sign. Click here for map/directions How long will it take for my upholstery/carpets to dry after I pick up my car? Trick question… your upholstery/carpets should already be dry by the time you pick up your car. Why? First, because we ‘steam-extraction-clean’, not ‘shampoo’ your interior. The difference is enormous; shampooing consists of scrubbing the surfaces with a wet, soapy brush, then a dry towel, then vacuuming the surfaces. As you can imagine, this only cleans the very top surfaces and leaves behind all that soapy residue. It also leaves the material very wet. Why then do detail shops shampoo instead of steam clean? You guessed it, it’s fast and cheap. Steam cleaning extractors on the other hand cost more than $1400 and the process takes longer, but the results are worth it. The material is deep cleaned by pre-spraying, agitating, then over 100psi steam is injected into the material and immediately extracted back out by a powerful two-stage vacuum, just like they do when professionals clean the carpets in your house. When the professional carpet cleaners arrive to clean your home, do they show up with a bucket of soapy water, a scrub brush, and a mop? Of course not so why should cleaning your car’s carpets and upholstery be any different? The result is a cleaner, drier material. We also have special carpet drier fans that finish the job by the time you arrive. Is it really worth paying to detail my car right before I sell it?  Absolutely and here’s why. Your car will sell faster and for more money if you have it detailed. This is a FACT proven by used auto dealers millions of times over. Think about this… auto dealers are in business to make money on every car sale right? Then why do they spend money detailing every single car that goes on their lot? The answer is obvious. Also think of it this way, people that come by to see your car for sale have probably been shopping around right? Yours is not the first or last car they have looked at. If yours is freshly detailed it will make a noticeable impression on them. It will appear that you have kept the vehicle clean and well maintained its entire life! Isn’t it a waste to get my car detailed during rainy weather; it’ll be dirty before I even get home! Rain or shine your car’s paint always needs protection. The majority of value in an exterior detail is the removal of contaminants, the polishing of the paint to restore luster, and the application of a wax/sealant for future protection. I know it sucks that your freshly detailed car will be dirty within minutes of driving in the rain, but it will come clean again MUCH easier now that the paint is slick and protected. You brush your teeth every morning even though you're just going to eat breakfast don't you? Auto detailing is the same cleaning concept. Keeping it clean regularly will prolong it's life. Your “Car for Sale” detailing package includes engine compartment steam cleaning, is that safe with all the electronics and wiring that could get wet? Steam cleaning an engine is perfectly safe if performed by a professional. Vulnerable parts are covered and protected to prevent damage and all electronic components are dried after the service. We perform more than 10-15 engine clean services every week without any trouble. If you polish/buff my car won’t it leave those ‘swirls’ I often see on other cars? Depends… if your car is swirl-free beforehand then it will certainly be swirl-free after it leaves our shop. However it is truly rare that a car is completely swirl-free. Almost all cars at one time in their lives get polished by an untrained detailer; even brand new cars are usually polished by the lot detailer. We polish only as aggressively as is needed to correct the problem or restore luster. This means we must evaluate every single car to determine the correct polishing compound and stiffness of the foam polishing pad to achieve the best possible results. Sometimes a car will require a fairly aggressive polishing compound and polishing pad to remove oxidation, in these cases we can polish the car multiple times (at additional cost), using softer and softer compounds and pads in each step to eliminate buffer swirls before finally applying the wax/sealant. I’ve had my car buffed/polished before and at first it looked great, but after a few washes it deteriorated quickly, what happened? A couple things… the most common reason that freshly detailed cars lose their shine so quickly is the soap and mitt that was used to wash it. You MUST use designated car wash soap or you risk striping the wax that was just applied. Your dish soap works great for dishes but it is too strong for a vehicle because it removes all the wax, leaving you with an unprotected and dull car. Secondly, if you use one of those common nylon wash mitts and your car is a dark color you will leave ‘spiderweb’ lines across the paint. These are small scratches that catch the sunlight just right and look horrible! To delay the onset of these imminent spiderwebs on dark cars use a cotton wash mitt instead. They are white and are available at most auto parts stores. These white cotton mitts won’t last as long as nylon or lamb's wool but you’ll notice the difference in results. Why don’t you advertise exact prices? Every job is different, so the amount of time each job requires varies. We, quite simply, are selling you our time so the larger the vehicle the larger the price. Additionally, the condition of the vehicle affects price for the same reason. We can usually give you an accurate price for services over the phone by asking you a few questions about the size of your car and the exact service you need. Why should I use you guys instead of other details shops in the area? 
If you base your selection on price only, Fresh Start Detail Company may not be the place for you. If you want the job performed by professionally trained detail technicians that back up their work, then we invite you to try us. Other detail shops and/or a car dealer tried to sell me some kind of “Protection Package” or "Paint & Stain Warranty", saying if I had this stuff applied that I wouldn't have to wax my car for five years, is that a good deal? In a word, NO! Reputable, independent detail shops have been fighting this one for years. If you simply read the fine print on the back of the contract that comes with the package, you will see how bad they are trying to soak you. Just read the Paint Care chapter in your owner's manual, those are the rules you must follow if you want your paint to last. By the way, I’ll save you the trouble of reading that chapter. Most of them say something like this, “…keep your paint clean by washing and waxing or sealing it regularly.” Another trick the dealers & "hack" detail shops use is the pricing of this package. It’s usually four to six times more expensive than it should be! I get this call at least once a week from one of the local dealers… “Hey, I just sold a new car protection package to a customer and our shop is too busy, can you help us and fit it in your shop today?” Well I hate working for dealers but when I do, I charge them the same (or more) than I charge you, and they have no problem paying it because they have already sold the package to someone else for at least four to six times my full retail price! You're smart, figure it out from there. The only good thing about these paint protection packages is that they are indeed helpful and valuable, just not as valuable as the dealers & unscrupulous detail shops would like you to believe. Click here to read a magazine article from a detailer's industry trade expert. 
|
more so than just polishing and waxing. It's also safe and recommended by all auto manufacturers to use on your paint because unlike aggressive polishing or wet sanding, clay bar doesn't remove any clear coat. If you want a perfect surface that you can glide your hand over and see yourself in, this service is a must. It's included within an Ultimate Detail.